HOW TO PAY KPLC BILL PREPAID & POSTPAID

KPLC Paybill Numbers

1. KPLC prepaid tokens pay bill number: 888880
2. Kplc postpaid tokens pay bill number: 888888
3. Kplc postpaid meter pay bill number: 888888
4. Kplc postpaid meter pay bill number: 888880

Use the above kplc paybill numbers to pay for your kplc electricity bill. However, in case of delayed tokens, you can use this kplc alternative paybill numbers. In case you have bought tokens but they delay, check how to get your delayed tokens instantly.

How To Pay Your KPLC Postpaid Electricity Bill With M-Pesa

1. Choose the “Pay Bill” option from your M-Pesa menu.
2. Next, enter the kplc pay bill number which is 888 888.
3. Now enter your kplc 11-digit token account number
4. Next, enter the bill amount which starts from 100 to 35,000 shillings
5. Enter your M-Pesa PIN and finish
6. You shall receive your kplc token number plus the bill payment confirmation via SMS

How to Buy KPLC Tokens With M-PESA Paybill 888880 – Prepaid

1. On your phone, open your sim toolkit
2. Go, to mpesa
3. From M-Pesa menu, select ‘pay bill’
4. Enter the kplc paybill number which is 888880
5. Enter your 11-digit kplc account number
6. Now enter the amount you want to pay for tokens, it should be from 100 to 35,000 shillings
7. Enter your M-Pesa pin number
8. Confirm the transaction and finish
9. Your token number and the kplc bill payment confirmation message shall be sent to your SMS inbox.

KPLC over-the-counter cash electricity bill payment

Cash kplc electricity bill payments over the counter can be made at any equity bank branch across the country. The paid bill amount shall reflect within 24 hours after payment.

How to pay kplc bill using the equitell ezzybanking app

1. Open your ezzybanking app
2. Choose ezzypay option
3. Select the pay bill option
4. Select kplc tokens option
5. Enter your kplc account number which is your meter number
6. Key in the amount you want to pay from 100 to a maximum of 500,000 shillings
7. Enter your ezzybanking app pin to finish
8. You shall then receive an SMS confirming your kplc bill transaction plus the token numbers.

HOW TO PAY YOUR KPLC ELECTRICITY BILL USING EZZYBANKING SIM TOOLKIT

1. Open your sim toolkit
2. Select ezzybanking
3. Next, select pay bill
4. Now choose your equity account number to pay from
5. Input your kplc account number which is your meter number
6. Enter the kplc bill amount which should be between 100 to 500,000 shillings
7. Enter your pin and finish
8. Your tokens and kplc payment confirmation shall be sent to your SMS inbox.

How to make kplc electricity bill cash payment at a bank

Kplc electricity bill payments can be done in cash at any of the banks listed below.

If you are facing any trouble with your kplc electricity bill payment, please contact kplc using the below contact details

KPLC BILL PAYMENT CUSTOMER CARE

KPLC HOTLINE CUSTOMER CARE NUMBERS

• KPLC Hotline number: 97771 
• KPLC service-related customer care number: 0732170170
• KPLC customer care number: 0703070707
• KPLC fraudsters reporting number: 0718-999-000
• KPLC national contact centre number: +254-203201000
• KPLC corporate customer care number: 020-3201600 or 020-3201622
• KPLC corporate customer care mobile number: 0711031975

KPLC CUSTOMER CARE EMAIL ADDRESS

• [email protected]
• For corporates: [email protected]

KPLC CUSTOMER CARE SMS CODE

• *977#

KPLC TWITTER CUSTOMER CARE

• @kenyapower

KPLC WEBSITE

www.kplc.co.ke

KPLC SERVICE DELIVERY TIMES

Standard Applications (Below 25KVA)

1. Time taken to quote – 14 days
2. Time taken to approve wayleaves after payment – 14 days
3. Construction – 12 days
4. Metering – 2 Days
Total number of days – 43 Days

KPLC Premium Applications (Above 25KVA), excluding Small and Medium Entreprises (SMEs)

1. Time taken to quote – 7 days
2. Time taken to approve wayleaves after payment – 7 days
3. Construction – 13 days
4. Metering – 2 Days
Total number of days – 30 Days

How To Contact KPLC Customer Care Free Of Charge

Since the kplc customer care number charges airtime to call, Kenyans have been looking for a kplc toll-free number. Well, kplc does not have a toll-free number. However, you can reach kplc customer care for free using their Twitter customer care which is @kenyapower.